Explanation of Services

Creating and developing processes/systems​

• Process - assessment of existing processes/systems (efficacy, accuracy, timeliness, etc.) through a series of conversations with team members, multiple/iterative evaluations of processes/systems

• Expected overall outcomes/deliverables - defined next steps, clarity around leadership/responsibility, buy-in, clear pathways and timelines to achieve organizational goals

Project Management​

• Process - evaluation of designated goals, outputs and outcomes, team members, existing/needed processes, designation of supports, clear decision making frameworks, open communication

• Expected overall outcomes/deliverables - achieved benchmarks, projected outputs and outcomes, 

Facilitation

• Process - pre-meeting research, design, preparation, travel, the actual facilitation, and post-meeting reporting or follow-up. 

• Expected overall outcomes/deliverables - team buy-in, team collective contributions, clear next steps, action items, timelines, and due dates

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Strategic Planning

• Process - pre-planning meetings to customize the strategic planning process/tools/outcomes/agenda (SWOT, PESTLE analysis, SMARTIE goals, KPIs, etc.), agenda feedback and revisions, facilitated strategic planning session(s), session note taking

• Expected overall outcomes/deliverables - organizational/ departmental alignment and direction, clarified goals and priorities, improved decision making criteria and frameworks, team contributions and buy-in, clear next steps and action items, implementation timelines, final session report and notes

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Program/systems evaluation​

• Process - iterative conversations, minimum of two iterations, identification of feedback loop and decision makers. 

• Expected overall outcomes/deliverables - report outlining evaluation that includes recommendations, achievability timelines, considerations, landscape analysis potential budget

Professional Coaching​​

• Process - scheduled meetings to ID organizational/professional goals, challenges, needed support and resources, accountability meetings

• Expected overall outcomes/deliverables - enhanced performance, personal and leadership growth, improved communication and decision-making skills, greater self-awareness, increased confidence and job satisfaction, and better organizational outcomes like higher productivity and employee engagement

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**SERVICES CAN BE PROVIDED EITHER VIRTUALLY OR IN-PERSON

Mediation is a voluntary process where a neutral, trained mediator helps participants in a civil dispute—such as a contract disagreement, landlord-tenant conflict, relationship mitigation—work together to reach a mutually acceptable settlement. Unlike a court trial, the mediator does not serve as a judge, does not make any decisions, and does not give legal advice. The process is confidential, less formal, and can often resolve disputes faster and more cost-effectively than going to court. As a mediator, I remain neutral and impartial while working to guide the conversation to help participants identify issues, explore options, and develop their own solutions. 

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**SERVICES CAN BE PROVIDED EITHER VIRTUALLY OR IN-PERSON

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Depending on your needs, I am happy to do a site visit at your location before your appointment and/or you are welcome to send pictures of the space you would like to make sense of. At that time, we can determine the scope and desired timeline of your project. Based on that evaluation, we can schedule your appointment at that time or get started immediately!